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Home FAQs

PostHeaderIcon When will my order be processed / shipped?

All orders will be shipped out within 24 hours of when the order is placed. Please note this only refers to business days.

 

 

PostHeaderIcon What payment methods are accepted?

We accept PayPal, as well as all major credit cards such as Visa, MasterCard, American Express, and Discover.

For more information on the payment methods we accept via PayPal, please visit our SubmissionFC PayPal Payment Page

 

 

PostHeaderIcon I do not have a PayPal account, how do I pay?

If you do not have a paypal account you may always pay with your Credit Card as well. We accept all major credit cards such as Visa, MasterCard, American Express and Discover. All payment transactions are done through PayPal to ensure safety for our customers.

During check out, after you click "Confirm Order", you will be prompted to the PayPal page. On this page you will see an option that says "Pay with debit or credit card". Be sure to click on this if you don't have a PayPal account.

 

 

PostHeaderIcon Does Submission ship internationally?

Yes, we now ship internationally! All international orders will be shipped via USPS unless otherwise stated.

 

 

PostHeaderIcon Does Submission offer wholesale and team discounts?

Yes, Submission offers discounts for distributors, resellers and bjj academies. For more information please visit our Wholesale Page.

 

 

PostHeaderIcon Do you offer an Affiliate Program?

Yes! You can increase your bjj blogs earning power by signing up for our Affiliate Program!

For more info or to sign up please visit : Affiliate Program

 

PostHeaderIcon Do you offer care instructions for the Jiu Jitsu Gi?

For care instructions on your Jiu Jitsu Gi please visit our Jiu Jitsu Gi Care Page for full instructions.

 

 

PostHeaderIcon Do you accept returns?

Yes, we do accept returns. Our return policy is as follows:

Item must be returned to Submission within 30 days of when it is received by the customer. The Item should be returned well packaged and must be in new condition. Please note that our return policy only covers unwashed and unworn products. The original shipping and handling charges will not be refunded, and return postage is paid by the customer.

Please note that all return items are subject to a 15% restocking fee.

If there happens to be a mistake by us sending you a damaged, defective or incorrect product, it will be exchanged if returned within 30 days of when the item is received.

Please remember to include your reason for exchange and send all return and exchange items to the following address:

Submission Fight Company
P.O. Box 16473
Encino, Ca 91416

Submission reserves the right to deny any return or exchange request. Please take extra care when sending items back.

 

 

PostHeaderIcon I was looking for an item on the website but I did not find it. I have an idea for a product, can you guys make it?

Please email us at info@submissionfc.com
We are always striving at our utmost ability to serve the Brazilian Jiu Jitsu community with the best Jiu Jitsu products.
If you would like to see SubmissionFC.com offer something, or if you have a critique to a certain product, let us know.

 

 

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Phone : 818-668-3080 | Email : Info@SubmissionFC.com | Contact Us

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